Telecom Operators

Network carriers the world over are scrambling to add automated services to their operations in order to unlock new revenue streams, while adding value to their market segment, and increasing subscriber satisfaction with provided services. Automated services achieve all the above, in addition to reducing call center overhead costs, and thus increasing bottom line profitability.

Voice portals can be programmed to offer carrier customers access to the alluring world of database and web-based news (including live-stock market, sports and entertainment content). For Network carriers, these tried-and-true services have proven their value in attracting and retaining subscribers and in distinguishing their brand name from other carriers.

Apliman provides network operators with the hardware, software and services necessary to improve their operational efficiency, customer satisfaction and profitability, while retaining small overhead, and being mission critical for maximum reliability.

Apliman solutions snap in and integrate flawlessly with existing databases. This ensures optimum privacy protection for sensitive records, while providing real-time access to virtually any kind of information.

Contact at us any time at info@apliman.com to provide you with more information or a live demonstration of the power and simplicity of our systems and solutions.

Examples of Telecom Operator applications:

• Automating Call Center Functionality: Providing options to activate/cancel telephony services, inquire about billing and other detailed information without operator assistance, thus decreasing the overhead and footprint of the callcenter.
  
• I-CLIP: When a subscriber's phone is closed, out of coverage or busy other callers will not be able to get a call through. Apliman's I-CLIP solution will ensure that if anyone calls the closed phone, then the moment that phone is activated or free; it will receive an SMS detailing: called party and time of the call.
  
• Voice Mail Solutions: Apliman is capable of providing industry reliable voice mail system for operator grade operations with email capability.
  
• Billing Inquiry and Payment: Gives the client the option to pay bills through Apliman's secure online credit card verification gateway, over IVR
  
• Prepaid Cards Solutions: The prepaid card solution allows customers to activate the service they had prepaid for by entering valid information from scratch cards or Internet sites
  
• Conferencing: Apliman provides solutions for operators to be able to offer conferencing for their clients. Apliman's conferencing can handle up to 15 persons talking in the same 'room' at full duplex. For more information on conferencing, click here.
  
• Personal Ring Tone: Allows operators to offer subscribers a selection of ring tones including popular tunes and current chart music.
  

For more information on the general capabilities of our products, click here.