Health Care

Numerous Healthcare providers (hospitals, clinics, pharmacies, insurance companies) are adding IVR capabilities in their businesses. This has helped bring about increased efficiency and improvement in patient servicing, while reducing the overall cost of their Value Added Service operations.

Apliman solutions snap in and integrate flawlessly with existing databases. This ensures optimum privacy protection for sensitive records, while providing real-time access to virtually any kind of information.

Contact at us any time at info@apliman.com to provide you with more information or a live demonstration of the power and simplicity of our systems and solutions.

Examples of such IVR Health Care applications:

• Patient reminders for certain medications or appointment visits
• Appointment Setting, without need for specialized secretary staff
• Transferring calls to specialists after automatically gathering information from patient and presenting them to specialist, including billing department
• Playing patient records (hospital or insurance records) for quick referencing
• Automated Billing reminders
• Pharmacy/Medicine Locator
• Insurance Claim Tracking: User can be connected to a third party database (insurance company) to review the current status of his insurance claim
  

For more information on the general capabilities of our products, click here.