Apliman Automated Dialer

Apliman Automated Dialer is a database driven system, able to send customized information to a wide range of end users, using a plethora of communication means (Voice, SMS, MMS, Email).

Using the IVR application generator backbone for sending voice messages, and customizable applications for sending other communication technologies, Apliman Auto Dialer is an extremely flexible and powerful system able to provide solutions for a variety of applications, such as:

• Send Automated Customized Messages : such as billing information, billing reminders, reservation confirmations
• Voice Server: Voice messages can be sent to specific person (such as a song dedication) or to a group of persons (telemarketing)
• Reminder/Wake up Service: Can cover diverse topics, such as appointments, birthdays, anniversaries.
• Stocks and Financial Services: Information on a portfolio or a group of portfolios, including monitoring stock prices, with SMS or voice alerts.

• Weather Forecasts: Sending localized weather information, including emergency weather information, through SMS or voice
• Sending SMS / MMS / Ringtones

Apliman provides a wide variety of methods to insert messages in the Auto Dialer Database, such as:

• Ready GUI form: Our mainstay solution, used to configure campaigns ad enter and monitor data through Apliman's standard GUI interface.
• Single Entry through website: Entries can be entered through a website to send messages directly, or schedule them for later sending.
• Bulk Entry through website (by uploading a text file)
• Web Service: Can be used to access the database over the Internet, either through a website, .NET development platform, or a VB6 development platform, for a distributed development.
• API library: Library functions that can be used with virtually any development environment for local over the LAN access.
• Direct Data injection to Database

  ApliAuto Dialer Brochure.pdf

Detailed Features:

Plug and Play Automated Dialer: Apliman Auto Dialer is a plug and play automated dialer. The system will deliver the prerecorded messages to all the phone numbers found in the accompanied database within the preset time limits.  

Powerful Extended Abilities: Apliman Auto Dialer is not limited to the basic features provided by any automated dialer. Its abilities can be customized or extended largely due to the possibility to add any desired call flow branches using Apliman IVR Application Generator. 

Friendly Graphical User Interface: Apliman Auto Dialer Control Software is designed with the user in mind. 

Flexible Call Transfer: Apliman Auto Dialer is provided by call transfer capabilities from the IVR to live agents. 

Added Importing and Exporting Capabilities: Apliman Auto Dialer system provides complete ODBC support to read or write data to any standard database.

Direct Database Customization: Apliman Auto Dialer Control Software provides direct access for the accompanied database. This way, the user will have the ability to customize his lists before he sets the system to work. 

Built-in Statistics Module: Apliman Auto Dialer Control Software provides two helpful types of statistics. On-line Statistics gives an instantaneous figure of the system performance.

Beneficial Logging Information: Call Detail Record (CDR) files of all calls are kept for later reference. The CDR includes detailed information about the call flow and the operations performed during the call on top of standard call information.  

Professional Voice Recording Tool: Apliman Auto Dialer is accompanied by a professional recording tool that uses Sound Card or Dialogic Voice Card. 

Intelligent Interactive Messages: Apliman Auto Dialer provides the user with the possibility to deliver messages to a set of dialed numbers and to get the corresponding interactions of every call. 

Advanced Control and Monitoring Capability: Apliman Auto Dialer can be accompanied with a network based control module that allows viewing all operating channels running different applications at the same time. 

High Connectivity: Apliman Auto Dialer is based on Windows 2000 Technology and uses Dialogic cards which are Intel based. 

Exceptional Networking Capability: Apliman Auto Dialer system is capable of running over the network.

Assured Upgradeability: Apliman Auto Dialer system provides the users with the solid base to have a convenient reliable high technology service provider business. This ensures that its customers’ businesses will grow. For this reason, Apliman Auto Dialer system is designed to accept customization and tailoring to the customer’s needs. Apliman Auto Dialer has the capability to grow gradually or rapidly to catch up with business increasing requirements.